Tag Archives: customer service

My iPhone 4 Launch Day Debacle

Posted on June 25, 2010 by Willimac

Share This story begins June 15th at 6AM. After months of hype, an orphaned prototype and a keynote that got everyone excited again; I was hooked. Twitter (like always) broke the news that people were pre-ordering Apple’s version of geek … Continue reading →

Posted in Rants and Ravs | Tagged , , , , , , , | View Comments

Netflix = Great customer service

Posted on May 21, 2009 by Willimac

Share Just wanted to post a quick note to share an email that I received today from my beloved Netflix. Being the Blu-ray junkie I am, I am willing to cough up an extra $2 each month. While the 1080P … Continue reading →

Posted in Branding, Movies | Tagged , , , , | Comments Off

Netflix is down :-(

Posted on August 27, 2008 by Willimac

Share I got an email from Netflix just the other day that upset me more than an email should. It read: We’re sorry to report that since Tuesday we’ve been experiencing issues with our shipping system, so many of you … Continue reading →

Posted in Uncategorized | Tagged , , , | Comments Off